Reception and enquiries
Reception and enquiries
How can we help you?
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Get immediate help with minor illnesses and injuries:
Pharmacists can also advise on minor illnesses and injuries:
Alternatively you can visit your nearest Minor Injury Unit:
If you wish to get advice or see a Nurse or Doctor, please visit our Consulting Room.
How can we help you?
For Health reviews, including Asthma reviews and Smoking cessation please visit our Health Review and Assessment Clinic.
Visit a Pharmacist
- No appointment necessary
- Many pharmacists have a confidential area
- Open till late and at weekends
Contact a Nurse
Contact a Doctor
How can we help you?
Vaccinations, medication and travel advice
We offer a full travel advice and immunisation service. If you are travelling abroad please complete and submit the travel form in plenty of time (we recommend 6-8 weeks) before your journey.
Do you need vaccinations?
Before you travel, it’s important to find out whether you will need vaccinations for the country you’re visiting. The following websites will help you.
Let’s see what we can do…
Audiology and Audiovestibular Medicine (hearing and balance service)
The Audiology team based at Epsom and St Helier hospitals sees adults and children with hearing loss, tinnitus, dizziness, balance problems and other hearing difficulties.
National Autistic Society Surrey Branch
NAS Surrey Branch is a parent-to-parent support group founded by parents in 1995 and run by volunteers. It offers a variety of meetings, talks, parent programmes and activities for families with children and adults with autistic spectrum disorders (ASDs).
Telephone: 07423 435 413
The Fountain Centre is a charity for cancer patients, their families and carers in the St Luke’s Cancer Centre at the Royal Surrey County Hospital, Guildford.
Advice, counselling and a huge range of complementary therapies are on offer in a calming and relaxed atmosphere.
Telephone: 01483 406618
Action for Carers Surrey
Action for Carers Surrey is led by carers, run by an executive committee of carers and they provide a number of specialist services: information, advice and activities for young carers, moving and handling information and advice and support on issues relating to learning and work.
Telephone: 0303 040 1234
Epsom & Ewell Dementia Support Service
The Dementia Navigators are here to provide you with information, guidance and support to help you live well, whether you have dementia or are caring for someone with dementia. They’ll make sure they fully understand your unique needs and circumstances so you get the right information and support for you.
Telephone: 01932 855582
Children and Family Health Surrey
Children and Family Health Surrey is the Surrey-wide NHS community health service for children and young people from birth up to 19 years of age (up to 25 for young adults with additional needs) and their parents and carers.
CYP Haven is a safe space where you can talk about worries and mental health in a confidential and friendly, supportive environment. There are four locations in Surrey: Guildford, Staines, Redhill and Epsom.
Childhood illness visual guide
Use this visual guide to help you identify common conditions and illnesses that may affect your child. Includes conditions such as measles, slapped cheek syndrome, chicken pox and warts.
Free anonymous online chat where young people can discuss mental health issues.
View this vaccination calendar which highlights the dates your child needs to have their vaccinations by.
When Should I Worry?
Your guide to Coughs, Colds, Earache and Sore Throats
Banstead May Queen Committee
Each year, the group organises The Banstead Village May Fayre on the Saturday of the May bank holiday weekend. The Family of the May Queen decides on the Charity supported during their reigning year.
Banstead Rotary Club
The Banstead branch of Rotary International, whose aims are to bring together business and professional leaders in order to provide humanitarian services, encourage high ethical standards in all vocations, and help build goodwill and peace in the world.
Telephone: 01306 882178
Song Squad Epsom
Song Squad are the fantastic award-winning children’s song club in Epsom – you won’t have so much fun and learn more about music at the same time anywhere else!
Telephone: 07584 811605
Surrey Drug and Alcohol Care
Surrey Drug and Alcohol Care Ltd is a confidential, non-judgemental service. We are always available to listen. We explain the options and services available and, for drug and alcohol problems, can refer you to treatment services.
iAccess Drugs and Alcohol
i-Access supports people in Surrey who want help with their problematic drug use/and or are highly dependant on alcohol and want to stop drinking.
Catalyst is a not for profit organisation providing services for people who experience wellbeing problems which may arise from traumas, often resulting in drug and alcohol use.
Telephone: 01483 590150
If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.
Telephone: 0300 123 1110
Alcoholics Anonymous (AA) is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking.
Telephone: 0800 917 7650
Drinkaware Online Tools & Apps
Online trackers and apps from Drinkaware to help you avoid harm from alcohol.
Download from: www.drinkaware.co.uk
Love me Love My Mind
Love Me Love My Mind is a small registered charity based in Epsom Surrey which aims to promote better understanding of mental health and to support the wellbeing of everyone in the community. We are run entirely by volunteers and funded by grants and donations.
Telephone: 01372 721518
Mary Frances Trust
Mary Frances Trust offers a variety of services for people suffering from consequences of their mental ill health. Some of the services they provide directly and other services are being provided in partnership with or by their partners. All of their services are designed to support people’s well-being and help them on their way to recovery.
Telephone: 01372 375400
Rethink provide expert, accredited advice and information to everyone affected by mental health problems.
Telephone: 0300 5000 927
Mind provide advice and support to empower anyone experiencing a mental health problem. They campaign to improve services, raise awareness and promote understanding.
Telephone: 0300 123 3393
Free anonymous online chat for young people to discuss your mental health issues.
Free phone support for older people, 24 hours a day.
Telephone: 0800 4708 090
Age UK Surrey
Age UK is the country’s largest charity dedicated to helping everyone make the most of later life. Free, confidential advice is available on the phone, along with help at home and affordable counselling.
Telephone: 01483 503414
Information and Advice line (9am-noon and 1-3pm): 01483 446627
Maternity in Epsom
Providing a full range of maternity services from the start of your pregnancy, through the birth and the early days with your baby, for all women living in our local area.
Local Mental Health Services
Surrey has many agencies and services which can support you with your mental health.
Telephone: 0808 802 5000 24-hour freephone
SMS Text: 07537 432411 (staffed Monday to Friday, 9am-2pm)
NHS Self Help Leaflets
The self help guides listed are available to download in several formats including A4, A5, large print, easy read and a small text version for GPs.
Safe Haven: Epsom
The safe haven is a drop-in service for anyone experiencing a mental health crisis. It is open 18:00-23:00, 365 days a year.
To speak to someone who knows what you’re going through you can drop-in for peer or wellbeing support between 18:00-19:00, daily.
Visit: The Larches
44 Waterloo Road
Derby Medical Centre
Our clinical outreach sessions at Derby Medical Centre offers free and confidential contraceptive services. The easiest way to access Derby Medical Centre is to book online.
Get It On
The Get it On Condom Distribution (C-Card) Scheme is a free and confidential condom distribution network for young people aged 13–24 years old in Surrey.
It provides regular, easy and confidential access to condoms, contraceptive and sexual health information, and signposting to sexual health services in places you already go such as youth centres or colleges.
CNWL Sexual Health Services
Sexual health, contraception and HIV services in London and Surrey are provided by Central and North West London Sexual Health Services.
Rape And Sexual Abuse Support Centre
RASASC, based in the centre of Guildford, offers support to anyone in Surrey, including counselling, awareness talks and an off-road cycle scheme.
Sexual Health Advice and Clinics
Get more information or book an appointment with sexual health services by phone, email or online through Healthy Surrey.
Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year.
Family Planning Association
A sexual health charity, the Family Planning Association gives straightforward information and support on sexual health, sex and relationships to everyone in the UK.
Telephone: 020 7608 5240
Sexual Health Helpline
The National Sexual Health Helpline provided by Public Health England is open Monday to Friday, 9:00-20:00.
Telephone: 0300 123 7123
Solace sexual assault referral centre is a place where you can talk in total confidence about the experience and receive much needed care and support from understanding professionals.
Its services are available for women, men and children whether the police are involved or not.
In an emergency always call 999
Telephone: 0300 130 3036
Thrive Tribe is an award-winning healthy lifestyle provider, working to reduce smoking – still the single biggest cause of preventable death in Surrey.
Telephone: 01737 652168
Quit With Help
Everyone has a different reason for quitting, get a personalised Quit Smoking Plan.
Alive n Kicking
Surrey County Council’s children’s weight management service, Alive N Kicking by Everyone Health, is a lifestyle and weight management programme designed to support families and children from aged 5 to 19 years.
Telephone: 01483 600 5240
Surrey County Council commission Surrey Nurturing Links to provide the HENRY programme in Surrey. The early years have life-long effects on health and wellbeing. HENRY supports families to provide the best possible start in life for babies and children.
You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight.
Meetings, Online or a little bit of both. We’ve got options and support, whatever your lifestyle.
One You Couch to 5K - Mobile App
The Couch to 5K app has been designed to get you off the couch and running in just 9 weeks. Grab your trainers, download the app and follow the step-by-step instructions.
Download from: play.google.com
Download from: itunes.apple.com
Am I a Healthy Weight?
Calculate your BMI using this NHS Tool