Telephone Numbers

Emergency and appointments  01372 723668

Appointments 01372 722707

Fax number 01372 726796

Emergencies at night and weekends 01372 723668

For medicolegal reasons, at the moment we are unable to accept e-mail. Currently it is not regarded as being secure enough for the transmission of highly sensitive medical information.


Reception

The receptionist may ask for details which are necessary to assist in dealing efficiently with your problems. Rest assured that all information is treated in the strictest confidence. Mrs Jo Harwood  is our senior receptionist. Please ask to speak to her if you are experiencing difficulties. Please attend at the appointment time or you may miss your slot.


Repeat Prescriptions

Patients on regular medication will require repeat prescriptions and for a safer and speedier service, repeat prescriptions are computerised. Your doctor will have entered on to the computer what medication as you are taking, and each time a new prescription is printed by the computer, a new request form is also generated in order for you to make your next request. Please ensure you keep this slip.

Requests for repeat medication are not taken over the telephone for medico-legal  reasons as errors can occur in verbal communication.

 If you register on our secure website, it is now possible to request repeat medication electronically. Please click on the tab at the top to access this page.

  1. Allow 2 full working days for your prescription to be processed.
  2. If you have more than one repeat item, please try and order them all together.
  3. Please indicate, if required, on the repeat prescription request slip, where you would like the prescription sent. Please send a stamped addressed envelope if appropriate. If you have arranged for a local chemist to collect a prescription, please mark the form accordingly.
  4. Either deliver or post your repeat prescription request slip to the surgery.
  5. Normally only medication on the repeat prescription request slip will be prescribed without seeing the doctor. However if you are already receiving additional medication, you may add this clearly onto the repeat slip, and this may be prescribed if the doctor agrees. You may however be asked to see the doctor.
  6. All patients on repeat medication should see their doctor at least once a year for a medication review.
        Our mornings are generally the busiest times. Please try and avoid them when collecting your repeat prescriptions.